Welcome to our community! Here's some useful info of what to do before you start your classes with us:
You’ll have been given confirmation of the first class with your tutor. Thereafter, please feel free to liaise directly with your tutor for class scheduling.
You'll have received your tutor’s profile which includes their contact details (including Skype/Zoom), photo and qualifications and teaching experience bio. Please keep this safe in case you need to contact them to rearrange or cancel a class. Your tutor will also have your student profile so that they can start planning your classes and tailor them to what you need.
We use Skype and Zoom; if you have a particular preference please let your tutor know. Click this link for FAQs and best practices on set-up, interactive features used during lessons and troubleshooting.
We offer sessions in 1, 4, 8 or 12 hour packages, you can book here. As soon as you book online, your tutor will be notified and classes can then be scheduled. We suggest booking at least 24 hours in advance to guarantee your slot. Remember, there are no monthly contracts, sign up fees or class expiry date and you can pause or cancel anytime.
We have a 24-hour cancellation policy but if you give your tutor more than 24-hours' notice there is no charge.
Textbook and learning materials:
Please click this link here to prepare yourself on the suggested textbook and learning materials for your course as well as resources included in your classes. If you have any questions about the textbook, please let us know before you purchase.
We’d love to see you join our community on social (links below). If you have any questions, email us or send us a message in our live chat. You’ll receive newsletters from us after your first class, when we have updates or special offers and to check in and see how you’re getting on.
Enjoy your first class and welcome to My Language Lab!
Ciao for now,
The Team @ My Language Lab